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CATEGORIES
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Our Policies
General Policies
General Shipping Notes: We use UPS or best available alternative for shippingWe normally ship within 48 hours from the time we receive your order, personalized orders add an additional 72 hours. All personalized items must be paid for at time of order and can not be exchanged for credit or refund.
Shipping Policies
We offer the following shipping methods and delivery times:
Standard: |
FEDEX or best available alternative |
Express: |
FEDEX or best available alternative |
Overnite: |
FEDEX or best available alternative |
Shipping Charges |
Order Value |
Shipping Charges |
Standard |
Express |
Overnite |
below
$15.00 |
$6.99 |
$13.99 |
$21.99 |
from $15.00 to 24.99 |
$7.99 |
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from $25.00 to 34.99 |
$8.99 |
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from $35.00 to 49.99 |
$9.99 |
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from $50.00 to 74.99 |
$11.99 |
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from $75.00 to 99.99 |
$13.99 |
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from $100.00 to 149.99 |
$14.99 |
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$150.00 and more
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$16.99 |
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» For shipments to Alaska, Hawaii and Puerto Rico an additional $8.99 freight surcharge per order will be added to the above charges. |
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» An extra $10.00 per item will be added to the above charges for overweight and oversize items. |
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» We presently cannot accept orders for shipment outside of the United States.
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Taxes
We collect state sales tax when the shipping address is in one of the following states:
Credit Cards Accepted
Please note that we accept
American Express,
Discover,
Mastercard,
Visa.
Return Policies
All items that are damaged through fault of the Manufacturer and not the Shipping Company may be exchanged for the same item. All items damaged due to shipping must be reported to the Shipper. All personalized items can not be exchanged for credit or refund. All other items need a return authorization within 7 days of receipt, shipped back in original packaging at customers cost; original shipping charge are non refundable.
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